Se necesita Global Air Sales Specialist – GDS expertise and advanced English skills are required
Para:
G Adventures
RESPONSIBILITIES
Sales Role:
- Assist sales team with developing a culture & confidence in selling flights with tours
- Grow air attachment for groups through active sales support with private group teams
- Monitor daily, monthly reporting with all stakeholders, (local, HQ) to ensure targets are achieved
- Point of contact for the local office in G Air matters, (marketing, booking engine)
- Main local contact for airlines in region representing HQ G Air management on airline issues/matters as required
- Possible participation in sales trade shows & company meetings outside of working hours
- Training/support/assist Sales team for travel agents AIR sales/growth including booking engine
Support Role:
- Support & develop initiatives that focus on and lead to growing air attachment with tours sold in the region
- Support local sales team with Internal Booking engine (ODY), communication with HQ on local issues and feedback
- Provide scheduled formalized updates and communicate issues to all stakeholders, (local & HQ)
- Coordinate with global support the actioning of all air services and support, (last minute ticketing, exchanges/re-issues, schedule changes, etc.)
- Review and action in coordination with global support assigned email inboxes
- Ensure proactive follow up with airlines on special authorizations & problem file resolutionSupport and assist air operations team with COG’s flights as required
- Ensure real time support for local sales office team
- Ensure all tickets due are processed/issued daily from ticketing robot
General:
- Other duties or responsibilities as required
- Flexibility in working hours and work from home opportunities are available with this role
- Contribute actively to the company’s performance and culture by fully embracing G Adventures Core Values
REQUIREMENTS
- Minimum 1+ years experience with GDS, preferably Amadeus
- Amadeus/GDS expertise on PNR’s, Fares, all Ticketing options for (BSP & ARC)
- Amadeus/GDS knowledge on Ticket Exchanges/Re-issues/Refunds
- Preference given to those with knowledge of Amadeus systems & products
- Ticketing Back Office System (BOS) experience and knowledge an asset
- Air accounting (BOS) experience an asset, (ie: Travcom, Global Matrix, Trams, Unit4, etc)
- Minimum 1-year experience in customer service & Travel Sales environment
- Experience, enthusiasm and passion in regards to selling flights
- Strong English, written and verbal communication skills
- Able to work in both Mac and PC environment
- Customer Service focused, both internal and external
- Experience working in any Travel Software is an asset
- Passion to contribute to fast growing area of the business
- Self-motivator and able and willing to communicate up
- Strong Social media skills and asset
- Ability to multi task and prioritize tasks and duties
- Excellent organizational skills and attention to detail
- Ability to work individually and with teams
- Self-starter mentality who is goal oriented
- Must be able to work legally in Peru
El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Bumeran sea responsable por ello.