Se necesita Global Air Sales Specialist – GDS expertise and advanced English skills are required

Para:

G Adventures

RESPONSIBILITIES
Sales Role:

  • Assist sales team with developing a culture & confidence in selling flights with tours
  • Grow air attachment for groups through active sales support with private group teams
  • Monitor daily, monthly reporting with all stakeholders, (local, HQ) to ensure targets are achieved
  • Point of contact for the local office in G Air matters, (marketing, booking engine)
  • Main local contact for airlines in region representing HQ G Air management on airline issues/matters as required
  • Possible participation in sales trade shows & company meetings outside of working hours
  • Training/support/assist Sales team for travel agents AIR sales/growth including booking engine 

Support Role:

  • Support & develop initiatives that focus on and lead to growing air attachment with tours sold in the region
  • Support local sales team with Internal Booking engine (ODY), communication with HQ on local issues and feedback
  • Provide scheduled formalized updates and communicate issues to all stakeholders, (local & HQ)
  • Coordinate with global support the actioning of all air services and support, (last minute ticketing, exchanges/re-issues, schedule changes, etc.) 
  • Review and action in coordination with global support assigned email inboxes 
  • Ensure proactive follow up with airlines on special authorizations & problem file resolutionSupport and assist air operations team with COG’s flights as required 
  • Ensure real time support for local sales office team
  • Ensure all tickets due are processed/issued daily from ticketing robot

General:

  • Other duties or responsibilities as required
  • Flexibility in working hours and work from home opportunities are available with this role
  • Contribute actively to the company’s performance and culture by fully embracing G Adventures Core Values

REQUIREMENTS

  • Minimum 1+ years experience with GDS, preferably Amadeus
  • Amadeus/GDS expertise on PNR’s, Fares, all Ticketing options for (BSP & ARC)
  • Amadeus/GDS knowledge on Ticket Exchanges/Re-issues/Refunds
  • Preference given to those with knowledge of Amadeus systems & products
  • Ticketing Back Office System (BOS) experience and knowledge an asset
  • Air accounting (BOS) experience an asset, (ie: Travcom, Global Matrix, Trams, Unit4, etc)
  • Minimum 1-year experience in customer service & Travel Sales environment
  • Experience, enthusiasm and passion in regards to selling flights 
  • Strong English, written and verbal communication skills
  • Able to work in both Mac and PC environment
  • Customer Service focused, both internal and external 
  • Experience working in any Travel Software is an asset
  • Passion to contribute to fast growing area of the business
  • Self-motivator and able and willing to communicate up
  • Strong Social media skills and asset
  • Ability to multi task and prioritize tasks and duties
  • Excellent organizational skills and attention to detail
  • Ability to work individually and with teams
  • Self-starter mentality who is goal oriented
  • Must be able to work legally in Peru
El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Bumeran sea responsable por ello.

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Se necesita Global Air Sales Specialist – GDS expertise and advanced English skills are required

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