Se necesita Help Desk Intern – Practicante de Helpdesk International Potato CenterLima ,Lima
Para:
International Potato Center
The International Potato Center (CIP) is seeking two proactive and responsible Systems Interns from the professional careers of Systems Engineering, Information Technology, Computer Science or related careers to be part of the Information Technology team.
The position: This position will be based in HQ-Lima, Peru and will report directly to the Information Technology Unit (ITU). The objective of this internship is to receive training in the operation of computer equipment under a local network infrastructure with Microsoft operating system, support to end users with office applications and specific applications for research, as well as equipment support activities in network infrastructure and computer peripherals
Training activities:
- Support in the diagnosis of Hardware/Software incidents of computers as part of Helpdesk service.
- Support in the resolution of incidents and problems in the infrastructure of computers, peripherals and devices connected to a LAN network.
- Support to end user for MS Office applications, Outlook, Office 365 applications, teleconference, resolution of network incidents and others.
- Knowledge of ITIL foundation
Selection Criteria:
- Students of the last semesters (9th to 10th) or recently graduated in Systems Engineering, Information Technologies, Computer Science or related careers, belonging to the upper third of their faculty (indispensable requirement).
- Knowledge of Windows 7/10 Operating System, Microsoft Office 2016 and Office 365, configuration and diagnosis of PCs and peripherals.
- Capabilities to support systems for end users and remote users (oriented to the services)
- Interpersonal communication and teamwork skills.
- Willingness for learning and strong teamwork skills.
- Intermediate English level.
Conditions: This agreement is initially for 6 months and with the possibility of renewal. CIP provides the opportunity to work in a prestigious international organization with a pleasant work environment, which allows spaces for personal and professional growth.